Haldenstrasse 4,6006Lucerne

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The luxurious Grand Hotel National is situated right on the shore of Lake Lucerne, only a 5 minute walk from the train station and the historic quarter.

Lucerne's legendary luxury hotel was built in the 1870s by César Ritz and Auguste Escoffier. Today it still provides highest-quality accommodations, culinary perfection and great musical entertainment in the National Bar.

The rooms and suites offer views of the city or the lake. Some include Italian marble floors, walls covered with luxurious silk wallpaper, hand-woven carpets and comfortable sofas and chairs upholstered with the finest materials.

From the Grand Hotel National Luzern you can see the famous Rigi, Stanserhorn and Pilatus mountains as well as the highest peaks of central Switzerland.

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Rooms: 7

Facilities of Grand Hotel National Luzern

Activities

• Golf course (within 2 miles)
• Fishing

• Skiing

• Hiking

Food & Drink

• Restaurant
• Room service

• Bar

• Breakfast in the room

Pool and Spa

• Sauna
• Massage
• Indoor pool

• Indoor pool (year-round)
• Pool/Beach towels

• Swimming pool

Transportation

• Airport shuttle
• Shuttle service (additional charge)

• Airport shuttle (additional charge)

Front Desk Services

• 24-hour front desk
• Newspapers
• Currency exchange

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• Tour desk
• Ticket service

• Baggage storage
• Concierge

Common Areas

• Terrace

• Sun deck

Entertainment & Family Services

• Babysitting/Child services
• Casino

• Board games/Puzzles

Cleaning Services

• Laundry
• Dry cleaning

• Ironing service

• Shoeshine

Business Facilities

• Meeting/Banquet facilities
• Business center

• Fax/Photocopying

Miscellaneous

• Non-smoking rooms
• Elevator

• Heating

• Smoke-free property
• Designated smoking area

Safety & security

• Safe

Safety features

• Staff follow all safety protocols as directed by local authorities
• Hand sanitizer in guest accommodation and common areas
• Process in place to check health of guests

• First aid kits available
• Access to healthcare professionals

• Thermometers for guests provided by property
• Face masks for guests available

Physical distancing

• Contactless check-in/out
• Cashless payment available

• Physical distancing rules followed

• Screens or physical barriers between staff and guests in appropriate areas

Cleanliness & disinfection

• Linens, towels, and laundry washed in accordance with local authority guidelines

• Guests have the option to cancel any cleaning services for their accommodation during their stay

Food & drink safety

• Physical distancing in dining areas

• Food can be delivered to guest accommodation

Internet

WiFi is available in the hotel rooms and is free of charge.

Parking

Private parking is available on site (reservation is not needed) and costs CHF 35 per day.

Policies of Grand Hotel National Luzern

These are general hotel policies for Grand Hotel National Luzern. As they may vary per room type, please also check the room conditions.

Check-in

From 15:00 hours

Check-out

06:00 - 12:00 hours

Cancellation / Prepayment

Cancellation and prepayment policies vary according to property type.

Children and Extra Beds

Up to two children under 14 years are charged CHF 100 per night when using existing beds.

Free!One child under 3 years stays free of charge in a crib.

Free!One child from 3 to 14 years stays free of charge in an extra bed.

One older child or adult is charged CHF 100 per night in an extra bed.

The maximum number of extra beds in a room is 1.

The maximum number of total guests in a room is 3.

The maximum number of cribs in a room is 1.

Any type of extra bed or crib is upon request and needs to be confirmed by management.

Additional fees are not calculated automatically in the total cost and will have to be paid for separately during your stay.

Pets

Pets are allowed. Charges may apply.

Accepted credit cards

• Maestro
• Mastercard
• Visa
• UnionPay credit card
• Diners Club
• American Express

The property reserves the right to pre-authorize credit cards prior to arrival.

Important Information

Please note that breakfast rates vary for children from 7 to 14 years of age. Please contact the property directly for further information. Contact details are stated in the booking confirmation.
Guests from the age of 16 and up enjoy free entrance to the fitness and wellness center opposite the hotel during the annual maintenance of the hotel's swimming pool.

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