DES PLAINES, Ill. -- For communities that need jobs, casinos have them. Often, they have thousands of available jobs, and sometimes even have trouble filling the positions.

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• Rivers Casino Schenectady New York Oct 2019 Given to the best Manager/ leader from the front of the house during the third quarter that made a positive difference for their department and casino.
• Featuring renowned local and national acts, Rivers Casino & Resort offers a variety of performance venues to keep you entertained all week long! Enjoy headlining concerts, dinner shows and interactive performances in our event center. Catch regional bands, live DJs, karaoke nights and televised sporting events in Van Slyck’s and unwind with smooth jazz in Dukes Chophouse.

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SugarHouse Casino in Philadelphia, owned by Rush Street Gaming and a sister to Schenectady’s future casino, recently doubled its footprint, adding restaurants, a large event center, and dozens more slot machines and table games. The $164 million expansion opened in May and created more than 600 new jobs at the casino. SugarHouse is still trying to fill all the positions.

In Des Plaines, Illinois, Rivers Casino opened with 1,200 jobs in 2011 and has since ballooned to more than 1,500 workers, but are they good jobs, the kind that foster careers and personal growth?

Employees in Illinois say they are.

“I work 10 hours a day, and I enjoy every minute,” said Greg Harris, a sous chef in the casino’s production kitchen that supplies most of its restaurants. Harris is one of the casino’s prized success stories: he has grown from a low-level cook to a high-ranking assistant in the kitchen in only five years’ time.

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“The Rush Street Gaming culture, I think is really team-oriented,” Harris said, noting that the casino stages family events and friendly competitions for its employees.

“We’re now on our 3rd general manager. They’re always approachable, and that open-door policy from the higher-ups always promotes that mindset from the ground up.”

Another original staff member, blackjack dealer Regis Lawrence, came to Rivers Casino without a job in 2010. He was immediately entered in the company’s free dealer training program, and helped open the casino in 2011.

“I’ve learned a new skill. I can take that with me wherever I go,” Lawrence said, noting he had never dealt card games before this job. “Whenever I decide to retire, now I have a skill that can get me a part-time job somewhere else.”

The casino’s former director of human resources, who was responsible for all the hiring, said both stories reflect Rivers Casino’s goal of cultivating its own employees and promoting from within.

“We’ve had some incredible success stories,” said Kate McMahon, who is now the vice-president of human resources for Schenectady’s Rivers Casino. “Internally, we offer programs for employees to advance. If we find the right candidate that we know we can train, then we offer those opportunities.'

The casino also focuses on employee training outside its own walls. As part of its required charitable giving, Rivers is in the midst of a $300,000 donation to the local Maine West High School. The money is being used renovate the Maine West culinary foods kitchen. The new facility, which is also being funded by school district taxpayers, will feature a food preparation lab and restaurant-style seating, so that culinary students may host meals and practice proper food presentation.

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“We're training our kids to go into an industry where they're needed,” said the high school’s principal, Dr. Audrey Haugan. “And we have a lot of our kids go on to professional culinary schools, as well.'

Maine West does not keep statistics on how many students enter employment at Rivers Casino. Students are not eligible for most jobs in the casino because it is a 21-and-older facility, but kitchen workers may be as young as 18-years-old. The high school and casino are together exploring possibilities for internships, for students who are old enough to take part.

One knock against Rivers Casino and its ownership company has come from another employee community. In Pittsburgh, employees at the Rush Street Gaming property have been fighting for years to unionize their labor, and recently filed for a union election. The national union they want to join, called Unite Here, has been actively involved in Pittsburgh, but did not provide comment for this series.

In Des Plaines, employees signaled that there is little talk of organized labor.

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“It’s a conversation that sometimes needs to be had,” said Gregory Harris, “but at the same time, there are so many benefits working for this company that I don’t think it’s necessary to have a third party speak on our behalf.”

“Everything is phenomenal, as far as the leadership,” added Regis Lawrence. “They’re easily approachable.” Lawrence also gushed about the company’s healthcare, which he says switched to “one of the best health providers in the state” in 2014.

“They didn’t have to do that, but they did,” Lawrence said.

In Part Five of “All In: A Future with Rivers Casino,” we head to Philadelphia for a look at Rush Street Gaming's newest property, and a glimpse at what Schenectady's casino could look like on the inside. Plus: is the future bright for New York's casinos, in an industry some say is shrinking? Look for more Friday on Time Warner Cable News.

RIVERS CASINO PORTSMOUTH WILL HOST VIRTUAL INFORMATIONAL JOBS FORUM
More than 1,300 new permanent jobs and 1,400 construction jobs are planned for Portsmouth

Portsmouth, VA, and Chicago, IL—September 10, 2020—Exciting jobs across all areas of a new casino resort could be on the way. Join Rivers Casino Portsmouth for a virtual “Informational Jobs Forum” on Tuesday, Sept. 15, at 4 p.m. and 7 p.m., by visiting RiversCasinoPortsmouth.com. Available jobs will include positions in food and beverage, information technology, security and surveillance, marketing, finance, general administration, human resources, facilitates and gaming.

During the virtual forum, participants will hear from longtime Rush Street Gaming leaders about how its Portsmouth First commitment will build a diverse local workforce, open new doors and inspire the community. Prospective job candidates will learn about a wide variety of casino career opportunities for themselves, friends, and family—featuring competitive wages and great benefits.

The content will be the same for both sessions, which will each run approximately one hour. Candidates may submit any questions in advance or during the forum at ports.jobs@rushst.com. Advanced registration is not necessary. Participants must be 18 years or older.

“Without exception, Rivers Casinos in other markets have improved the quality of life for our Team Members and their families,” said Jacob Oberman, senior vice president of development for Rush Street Gaming. “All Rivers Casinos have been voted a ‘Top Workplace’ by the employees who work there. We’re very proud to bring these diverse job opportunities to Portsmouth.”

Rush Street Gaming and the Portsmouth Economic Development Authority recently unveiled renderings of the proposed $300 million gaming, conference and hotel complex planned for Victory Boulevard. Rivers Casino Portsmouth will feature a full lineup of slots, table games and poker—along with several new restaurants, a hotel and conference space. Rivers Casino’s estimated annual payroll will be $62 million with a Portsmouth First commitment to build a diverse workforce and to hire locally.

On July 15, the City of Portsmouth announced that Rush Street Gaming had been pre-certified by the Virginia Lottery Board to operate a casino in Virginia. Rush Street is asking residents of Portsmouth to vote YES on Nov. 3 to pass the casino referendum and bring these job opportunities to the area.

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For more information and to join the virtual Informational Jobs Forum, visit RiversCasinoPortsmouth.com.

Public information regarding the Portsmouth Entertainment District is available at: https://www.accessportsmouthva.com/entertainment-district.

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About Rush Street Gaming: Founded by Neil Bluhm and Greg Carlin, Rush Street Gaming and its affiliates have developed and operate successful casinos in Pittsburgh, Philadelphia, Des Plaines, IL (Chicago area) and Schenectady, NY. By placing an emphasis on superior design and outstanding customer service, Rush Street Gaming has become one of the leading casino developers in the United States. Existing casinos generate over $1 billion in annual gaming revenues, and all Rush Street Gaming casinos have been voted a “Best Place to Work” or “Top Workplace” by their team members.